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Roles
Compensation
USD 70000 - 85000
Compensation range: $70,000 - $85,000 USD. Benefits include equity, Health/Dental/Vision/Insurance, 401K with company match, flex vacation policy, phone + internet stipend, work from home stipend.
- Salary period
- yearly
- Equity
- Equity included (details not specified).
Benefits
- Competitive pay
- Equity
- Health/Dental/Vision/Insurance
- 401K with company match
- Flex vacation policy
- Phone + Internet stipend
- Work from home stipend
- U.S remote first and headquartered in Colorado
Tech stack
Required
Nice to have
Location
Denver, Colorado, United States
Work setup
- Employment
- full-time
- Level
- Mid-level
- Remote policy
- Remote OK; Work arrangement: Remote; Location: Remote / Denver HQ; U.S remote first and headquartered in Colorado.
- Remote scope
- country-limited
Role details
Responsibilities
- Partner with cross-functional teams to optimize business processes and improve operational efficiency.
- Support day-to-day administration and continuous improvement of business systems, including CRM, ERP, marketing automation, and internal tools.
- Troubleshoot system issues, manage enhancement requests, and recommend process improvements that improve the employee experience.
- Help evaluate and implement new technologies and workflows as the company grows.
- Leverage AI-powered tools to improve documentation, reporting, workflow automation, or operational efficiency.
- Build, maintain, and improve dashboards and reporting for Sales, Marketing, Customer Success, and leadership teams.
- Ensure business data remains accurate, organized, and actionable through ongoing data quality initiatives.
- Generate recurring and ad hoc reports that support business planning and decision-making.
- Support CRM (Salesforce), ERP (NetSuite), marketing automation (HubSpot), and other business applications.
- Maintain integrations between core business systems to ensure reliable data flow and operational efficiency.
- Collaborate with internal stakeholders and external vendors to troubleshoot issues and identify opportunities for automation.
- Support onboarding and offboarding by ensuring employees have access to appropriate business systems and documentation.
- Maintain internal documentation, process guides, and knowledge base resources.
- Deliver training and ongoing support to help employees effectively use business applications.
Requirements
- 3+ years of experience supporting business systems, revenue operations, sales operations, or business operations within a SaaS or technology company.
- Experience working with CRM platforms such as Salesforce (administrator experience helpful but not the primary focus).
- Familiarity with business applications such as HubSpot, NetSuite, or similar platforms.
- Exposure to system integrations or automation tools (Celigo, Zapier, Informatica, etc.) is a plus.
- Strong analytical skills with the ability to identify opportunities for process improvement.
- Comfortable working cross-functionally and translating business needs into practical solutions.
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Curious, proactive, and excited to learn new systems and technologies.
Application
Please mention the word **HANDILY** and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx).
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- external
Company context
Revolutionize business communication by enabling seamless and impactful engagement between workers and consumers.
- Product
- Business communication tools / mobile-first, conversational engagement
- Industry
- SaaS or technology company
- HQ
- Colorado (Denver HQ referenced)
Description
WHY TEXTUS TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. As our Business Operations Analyst, you'll support the systems and processes that keep our business running smoothly. Reporting to the Revenue Operations Manager, you'll partner with teams across Sales, Marketing, Customer Success, Finance, and Operations to improve workflows, maintain business systems, and ensure our teams have the tools and data they need to be successful. You enjoy solving operational challenges through technology, process improvement, and data. You're naturally curious, embrace new tools, and are excited to explore how automation and AI can help teams work smarter and scale more efficiently. CORE RESPONSIBILITIES Business Operations & Systems Support - Partner with cross-functional teams to optimize business processes and improve operational efficiency. - Support day-to-day administration and continuous improvement of business systems, including CRM, ERP, marketing automation, and internal tools. - Troubleshoot system issues, manage enhancement requests, and recommend process improvements. - Help evaluate and implement new technologies and workflows as the company grows. - Leverage AI-powered tools to improve documentation, reporting, workflow automation, or operational efficiency. Reporting & Data Management - Build, maintain, and improve dashboards and reporting for Sales, Marketing, Customer Success, and leadership teams. - Ensure business data remains accurate, organized, and actionable via data quality initiatives. - Generate recurring and ad hoc reports supporting business planning and decision-making. Business Systems & Integrations - Support CRM (Salesforce), ERP (NetSuite), marketing automation platform (HubSpot), and other business applications. - Maintain integrations between core business systems. - Collaborate with internal stakeholders and external vendors to troubleshoot issues and identify opportunities for automation. Employee Enablement - Support onboarding and offboarding by ensuring employees have access to appropriate business systems and documentation. - Maintain internal documentation, process guides, and knowledge base resources. - Deliver training and ongoing support so employees can effectively use business applications. WHO YOU ARE - 3+ years of experience supporting business systems, revenue operations, sales operations, or business operations within a SaaS or technology company. - Experience working with CRM platforms such as Salesforce (administrator experience helpful but not primary focus). - Familiarity with business applications such as HubSpot, NetSuite, or similar platforms. - Exposure to system integrations or automation tools (Celigo, Zapier, Informatica, etc.) is a plus. - Strong analytical skills; comfortable working cross-functionally. - Excellent organizational skills; curious, proactive, excited to learn new systems and technologies. EMPLOYMENT DETAILS Job Type: Full time. Location: Remote / Denver HQ. # of hires: 1. Target start date: 3 weeks from offer date. INTERVIEW PROCESS Initial video call with recruiter; interview with hiring manager; Salesforce assignment; interviews with cross functional team; Rembrandt Assessment; Q&A with CEO. TEXTUS BENEFITS INCLUDE Competitive pay, equity, Health/Dental/Vision/Insurance, 401K with company match, flex vacation policy, phone + internet stipend, work from home stipend, U.S remote first and headquartered in Colorado.
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