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Posted 1 month ago

Mphasis

Analyst

Roles

Tech stack

Microsoft Excel

Location

Bengaluru, Bengaluru, Karnataka, India

Work setup

Full-time
Mid-level
Remote OK; Work arrangement: Remote
unclear
IST 9:00 pm to 6:am night shifts

Role details

  • Create, update, and manage indirect bid deals (Transactional, Promotional, MPS) in system tools.
  • Process deal requests submitted by partners or sales teams within defined Turnaround Time (TAT).
  • Maintain accurate deal records and ensure completeness of all required information.
  • Conduct detailed price and margin analysis (P&L;) for all deal requests.
  • Validate pricing accuracy in line with approved pricing strategies and policy guidelines.
  • Support margin optimization through data-driven insights and recommendations.
  • Review and validate incoming deals for accuracy, completeness, and adherence to policy.
  • Perform compliance checks and ensure alignment with country-specific delegation matrices.
  • Escalate exceptions, non-standard deals, or risks to Product Managers (PMs) or relevant stakeholders.
  • Approve deals within delegated authority using system tools.
  • Generate and release customer quotes after validation and approvals.
  • Ensure all pricing approvals are justified and documented.
  • Act as a key liaison between Sales, Partners, Category teams, and Product Managers.
  • Provide timely updates on deal status and resolution of queries.
  • Support stakeholders in using internal and external tools for deal processing.
  • Prepare and deliver sales, claims, and pricing reports for business teams.
  • Provide analytical insights to support decision-making and business performance improvement.
  • Track key metrics such as pricing accuracy, margins, and TAT adherence.
  • Manage special pricing requests, ensuring strong justification and compliance.
  • Review supporting documentation and provide recommendations for approvals.
  • Assist sales teams with pricing guidance and deal structuring.
  • Bachelor’s degree in Business, Finance, Economics, or related field
  • 2–6+ years of experience in sales operations, pricing, or deal support (level dependent)
  • Strong analytical and financial skills (pricing, margin, P&L; analysis)
  • Knowledge of sales operations and deal lifecycle management
  • Attention to detail and high accuracy in data handling
  • Effective stakeholder management and communication
  • Understanding of pricing policies and compliance frameworks
  • Proficiency in Excel and reporting tools
  • Ability to work in SLA-driven, high-volume environments

Application

Please mention the word PURPOSEFUL and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx).

not required
not required
unclear
unclear

Company context

Sales operations and pricing (deal lifecycle management, quotes, reporting)
IT/Technology industry (preferred)

Description

Job Profile: Sales Operations & Pricing Analyst (looking for in Multiple Levels) Role Summary The Sales Operations & Pricing Analyst is responsible for end-to-end deal lifecycle management, including deal creation, validation, pricing analysis, margin optimization, and reporting. The role supports sales and partner teams by ensuring accurate pricing, compliance with policies, and timely deal processing while providing analytical insights to enhance business performance. Key Responsibilities Deal Management & Processing - Create, update, and manage indirect bid deals (Transactional, Promotional, MPS) in system tools. - Process deal requests submitted by partners or sales teams within defined Turnaround Time (TAT). - Maintain accurate deal records and ensure completeness of all required information. Pricing & Margin Analysis - Conduct detailed price and margin analysis (P&L;) for all deal requests. - Validate pricing accuracy in line with approved pricing strategies and policy guidelines. - Support margin optimization through data-driven insights and recommendations. Deal Validation & Compliance - Review and validate incoming deals for accuracy, completeness, and adherence to policy. - Perform compliance checks and ensure alignment with country-specific delegation matrices. - Escalate exceptions, non-standard deals, or risks to Product Managers (PMs) or relevant stakeholders. Approvals & Quoting - Approve deals within delegated authority using system tools. - Generate and release customer quotes after validation and approvals. - Ensure all pricing approvals are justified and documented. Stakeholder Communication & Coordination - Act as a key liaison between Sales, Partners, Category teams, and Product Managers. - Provide timely updates on deal status and resolution of queries. - Support stakeholders in using internal and external tools for deal processing. Reporting & Analytics - Prepare and deliver sales, claims, and pricing reports for business teams. - Provide analytical insights to support decision-making and business performance improvement. - Track key metrics such as pricing accuracy, margins, and TAT adherence. Special Pricing & Support - Manage special pricing requests, ensuring strong justification and compliance. - Review supporting documentation and provide recommendations for approvals. - Assist sales teams with pricing guidance and deal structuring. Key Skills & Competencies - Strong analytical and financial skills (pricing, margin, P&L; analysis) - Knowledge of sales operations and deal lifecycle management - Attention to detail and high accuracy in data handling - Effective stakeholder management and communication - Understanding of pricing policies and compliance frameworks - Proficiency in Excel and reporting tools - Ability to work in SLA-driven, high-volume environments Experience & Qualification - Bachelor’s degree in Business, Finance, Economics, or related field - 2–6+ years of experience in sales operations, pricing, or deal support (level dependent) - Experience in IT/Technology industry or channel sales environment preferred Key Performance Indicators (KPIs) - Deal processing TAT adherence - Pricing accuracy and compliance rate - Margin improvement / profitability contribution - Stakeholder satisfaction levels - Quality and timeliness of reports and analysis Work Timings - Night shifts to support global operations (IST 9:00 pm to 6:am shifts) Please mention the word PURPOSEFUL and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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