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Roles
Compensation
Performance-based role. Expected hourly or monthly pay rate requested in application; no specific salary provided.
- Salary period
- unclear
Location
Arlington County, Philippines
Work setup
- Employment
- full-time
- Level
- Unclear
- Remote policy
- Remote work arrangement. Requires fixed 7-day, 6-hour schedule during Central Standard Time (CST) hours.
- Remote scope
- timezone-limited
- Timezones
- Central Standard Time (CST), Fixed 7-day, 6-hour schedule during CST hours
Role details
Responsibilities
- Answer inbound calls
- Schedule appointments
- De-escalate complaints
- Complete administrative tasks in a fast-paced environment
- Record and have calls regularly audited for quality assurance
Requirements
- Respond to application within 24 hours if selected
- Be able to commit to a fixed 7-day, 6-hour work schedule during Central Standard Time (CST) hours
- Provide backup solutions for internet or power interruptions
- Submit a screenshot of internet speed
- Submit samples of previous work output
- Submit two short voice recordings
- Voice recording 1: demonstrate booking an appointment from 7:00 PM to 8:00 PM with a total amount of $60
- Voice recording 2: demonstrate handling a double charge for a 90-minute massage where the client sees two $90 charges and requests a refund
- Disclose whether currently employed/engaged in other work/business/freelance projects/income-generating activities and describe commitments and typical weekly availability
- Provide expected hourly or monthly pay rate and earliest physical start date if hired
- Describe three work tasks completed at least 100 times in a real job, including step-by-step process, tools/systems used, and typical result/output
- Describe 3 specific work tasks you could handle on your own within your first week, including tools/software and what successful completion looks like
- Describe highest workload handled in a single day or week using specific measurable figures and context
- Briefly introduce yourself and describe qualities/experience/work habits/achievements that set you apart
Application
To apply: copy the questions below, paste them into your reply, and answer each question thoroughly. Mention the word CLEVER and tag RMTM4LjIwMS4xMjYuMTgx (#RMTM4LjIwMS4xMjYuMTgx) when applying.
- Portfolio
- required (submit samples of your previous work output)
- GitHub
- not required
- Cover letter
- not required
- Apply flow
- ats
Company context
- Product
- Receptionist / customer support (inbound calls, scheduling)
- Industry
- unclear
Description
Important: Selected applicants will receive a response within 24 hours. Due to the volume of applications, we may move forward with other candidates if we do not receive a timely response. We are currently hiring for a long-term Remote Receptionist position. Responsibilities include answering inbound calls, scheduling appointments, de-escalating complaints, and completing administrative tasks in a fast-paced environment. This is a performance-based role where all calls are recorded and regularly audited for quality assurance. For candidates who may be a stronger fit outside of a voice-based role, we also offer non-voice positions with a heavier focus on administrative tasks, subject to availability and overall fit. To apply: Please copy the questions below, paste them into your reply, and answer each question thoroughly. Where in the Philippines are you currently located? Which backup solutions do you currently have in place for internet or power interruptions? Please submit a screenshot of your internet speed and a few samples of your previous work output. Please submit two short voice recordings. Recording one should demonstrate booking an appointment from 7:00 PM to 8:00 PM with a total amount of $60. Recording two should demonstrate handling a double charge for a 90-minute massage where the client sees two $90 charges and is requesting a refund. Are you currently employed or engaged in any other work, business, freelance projects, or income-generating activities? If yes, please briefly describe your current commitments and typical weekly availability. Are you able to commit to a fixed 7-day, 6-hour work schedule during Central Standard Time (CST) hours? What is your expected hourly or monthly pay rate and earliest physical start date if hired. Describe three work tasks you have personally completed at least 100 times in a real job. For each task, explain the exact step-by-step process you followed, the tools or systems used, and the typical result or output produced. If you were hired today, what are 3 specific work tasks you believe you could fully handle on your own within your first week? For each example, describe the exact task, the tools or software involved, and what successful completion would look like. What is the highest workload you have personally handled in a single day or in a single week? Please describe it using specific, measurable figures and briefly explain the context of that workload. Briefly introduce yourself and describe the qualities, experiences, work habits, or achievements you believe genuinely set you apart from other applicants for this role. Please mention the word **CLEVER** and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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