View on Remote OK
Roles
Tech stack
Required
Location
Remote - US
Work setup
- Employment
- full-time
- Level
- Senior
- Remote policy
- Remote (Remote OK). Location listed as Remote - US.
- Remote scope
- country-limited
Role details
Responsibilities
- Lead the team and set the culture
- Hire, coach, and develop senior employees
- Own four disciplines: Solutions Architecture, Marketing Science, SQL Engineering, and Context Engineering
- Run Technical Solutions as a service business with attach, utilization, and customer-outcome metrics
- Serve as the technical force multiplier that protects retention and fuels expansion
Application
Please mention the word CLEAR and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==).
- Portfolio
- unclear
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- external
Company context
- Product
- AI operating system for modern e-commerce (Triple Whale) and actionable AI in commerce (Moby 2)
- Industry
- e-commerce
- Open source
- unclear
Description
Triple Whale is the AI operating system built for modern e-commerce. It helps customers see what's working, what's not, and what to do next, and then executes decisions via automations. The role is for a Director of Technical Solutions to lead the professional-services arm of Customer Experience. The director will own four disciplines that deliver technical depth: Solutions Architecture, Marketing Science, SQL Engineering, and Context Engineering. This is a senior technical leadership role responsible for running Technical Solutions as a service business with attach, utilization, and customer-outcome metrics, and acting as a technical force multiplier that protects retention and fuels expansion. The post also asks applicants to mention the word CLEAR and tag RODguMTk4Ljk5LjE0Mw== when applying. It includes instruction context that this is a beta feature to avoid spam applicants and that companies can search these words to find applicants that read the job post completely.
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