View on Remote OK
Roles
Compensation
USD 120000 - 130000
Estimated base salary range is $120,000–$130,000 USD. Competitive total compensation may include target bonus and/or equity grant, plus generous benefits (paid flexible time off, company-paid medical/dental/vision, disability, life insurance, 401(k) with matching, flexible spending account, up to 8 weeks paid parental leave, and work-from-home stipend).
- Salary period
- yearly
- Location basis
- United States (Denver listed; range is estimate across various USA locations)
- Bonus
- Target bonus (mentioned as possible component of total compensation)
Benefits
- Paid Flexible Time Off with an encouraged 3 weeks use per year
- Company paid medical for you and eligible spouse/partner and dependents
- Company paid dental and vision for you and eligible spouse/partner and dependents
- Fully company funded short and long term disability
- Fully company paid life insurance
- 401(k) with company matching
- Flexible Spending Account
- Up to 8 weeks paid parental leave
- Work-from-home stipend
- Excellent benefits package (medical/dental/vision/disability/life/401(k)/FSA/parental leave/WFH stipend)
- Work with an experienced, high-performing team
- Collaborative, diversity-investing culture with development and consistent feedback
- Opportunity to be promoted from within at a fast-growing company
Tech stack
Required
Location
Denver, Colorado, United States
Work setup
- Employment
- full time
- Level
- Senior
- Remote policy
- Remote (Remote OK: Work arrangement: Remote).
- Remote scope
- unclear
Role details
Responsibilities
- Architect and continuously improve the end-to-end People Ops and TA operational stack, embedding AI agents and agentic workflows as the default execution layer across onboarding, offboarding, employee lifecycle changes, and the recruiting funnel.
- Design and deploy AI agents to own routine operational work end-to-end, including onboarding task orchestration, compliance documentation, offer letter generation, interview scheduling, and tier-1 employee queries.
- Use AI to manage and monitor multi-country HR compliance across six operating regions, building agentic checks that flag risk, surface regulatory changes, and keep entity-level obligations current without manual tracking.
- Build AI-powered reporting and analytics across the People and TA function, producing real-time dashboards, hiring funnel insights, and operational health metrics.
- Run HRIS, ATS, and the broader People tech stack as an integrated, AI-augmented system, evaluating new tools through agent-readiness and API-first design.
- Use AI to support TA with pipeline forecasting, recruiting data integrity, and funnel reporting.
- Own benefits administration and vendor management across the US entity, using AI to streamline open enrollment, automate eligibility tracking, and surface utilization insights.
- Leverage AI to deliver a seamless, high-quality employee experience at scale by anticipating friction points and deploying agents/workflows to resolve them before tickets.
- Drive AI-led process documentation and knowledge management across People Ops so workflows are human-readable and agent-executable.
- Partner with Finance, IT, and Legal using AI-augmented workflows for cross-functional operations, including headcount planning, system access provisioning, and contract and policy management.
- Coach and uplift the People team on AI fluency, agent design, and operational automation.
- Own AI governance for the People function to ensure agent and AI tool use is compliant, ethical, and aligned with handling sensitive employee and candidate data globally.
Requirements
- 5+ years of progressive experience across People Operations or HR Ops, with at least some leadership or team lead experience.
- Prior SaaS or high-growth tech experience.
- Deep, hands-on fluency with AI tools, agent builders, and agentic workflows; built, deployed, and maintained agents that own real operational work.
- Comfortable with APIs, integrations, automation platforms (Zapier, Make, n8n or similar), and prompt engineering.
- Multi-country HR Ops experience strongly preferred but not essential (US, UK, Australia/NZ, Canada, Philippines).
- Proven ability to redesign operational processes from the ground up with bias toward automation over headcount.
- Working knowledge of US benefits administration including open enrollment, carrier management, and compliance (ACA, ERISA basics).
- Working knowledge of HR compliance across multiple jurisdictions and judgment on when AI can own tasks vs. when a human must.
- Data fluency for operational dashboards and funnel metrics.
- Systems thinker across People Ops, TA, and Benefits and how they interlock.
- Player-coach mindset to operate independently and build and ship work; appetite to grow a pillar as the company scales.
- Unquestioned integrity, high EQ, and discretion with sensitive employee and candidate data.
- Excitement about where AI is taking the People function and a point of view on AI-native HR operations.
Application
Please mention the word SUSTAINABLE and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely. Direct applications are encouraged; agency referrals not submitted. For accommodations, contact people.support@karbonhq.com.
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- external
Company context
Transforming People Operations with AI-native, agentic workflow systems; create a transformational future for the organization.
- Product
- AI-powered practice management software for accounting firms; cloud platform for accounting professionals; People Ops/TA operational stack (within company context).
- Industry
- AI-powered practice management software (accounting firms)
- Funding
- well-funded
Contact
people.support@karbonhq.com
Description
About KarbonKarbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.Our People team is a high-performing group, deeply committed to our Karbonites and values. We are looking for an operations leader who is AI-native to their core, builds systems that scale, and treats agentic workflows as the foundation of how modern People Operations functions. Reporting to the VP of People, this role owns the operational backbone of how we hire, onboard, and support Karbonites across six countries, with a clear runway toward growing a pillar of the People function.We are looking for someone unique. You're the right operations leader for us if your default instinct when you see a manual process is to ask "what agent should own this?" before "who should own this?" You don't just use AI tools — you architect the workflows, build the agents, and design the systems that let a lean People team operate at the scale of a much larger one. You're equally fluent in the mechanics of multi-country HR compliance and the mechanics of prompt engineering, integrations, and agentic orchestration.This is not a coordinator role and it is not a ticket-closing role. You'll spend your time designing how work gets done, not doing the work itself wherever an agent can do it instead. You'll own the operational engine across People Ops, with a meaningful TA overlay (forecasting, reporting, data integrity) and benefits ownership embedded in the role. You'll be measured on how much of that engine runs without human intervention.About The RoleArchitect and continuously improve the end-to-end People Ops and TA operational stack, embedding AI agents and agentic workflows as the default execution layer across onboarding, offboarding, employee lifecycle changes, and the recruiting funnel.Design and deploy AI agents to own routine operational work end-to-end, including onboarding task orchestration, compliance documentation, offer letter generation, interview scheduling, and tier-1 employee queries.Use AI to manage and monitor multi-country HR compliance across our six operating regions, building agentic checks that flag risk, surface regulatory changes, and keep our entity-level obligations current without manual tracking.Build AI-powered reporting and analytics across the People and TA function, producing real-time dashboards, hiring funnel insights, and operational health metrics that the VP of People and pillar leads can act on without requesting them.Run our HRIS, ATS, and broader People tech stack as an integrated, AI-augmented system, evaluating new tools through the lens of agent-readiness and API-first design rather than feature lists.Use AI to support the TA function with a focus on pipeline forecasting, recruiting data integrity, and funnel reporting, partnering with hiring managers to embed AI into how they track and interpret hiring data.Own benefits administration and vendor management across our US entity, using AI to streamline open enrollment, automate eligibility tracking, and surface utilization insights that inform future benefits strategy.Leverage AI to deliver a seamless, high-quality employee experience at scale, anticipating friction points across the lifecycle and deploying agents or workflows to resolve them before they become tickets.Drive AI-led process documentation and knowledge management across People Ops, ensuring every workflow is documented in a way that is both human-readable and agent-executable.Partner with Finance, IT, and Legal using AI-augmented workflows for cross-functional operations, including headcount planning, system access provisioning, and contract and policy management.Coach and uplift the broader People team on AI fluency, agent design, and operational automation, modeling what an AI-forward People Ops function looks like in practice.Own AI governance for the People function, ensuring our use of agents and AI tools is compliant, ethical, and aligned with how we handle sensitive employee and candidate data globally.About You!5+ years of progressive experience across People Operations or HR Ops, with at least some leadership or team lead experience.Prior SaaS or high-growth tech experience is essential. You understand how a global, multi-entity People function operates and what breaks at scale.Deep, hands-on fluency with AI tools, agent builders, and agentic workflows. You've personally built, deployed, and maintained agents that own real operational work, not just experimented with them.Strong technical instincts: comfortable with APIs, integrations, automation platforms (Zapier, Make, n8n, or similar), and prompt engineering as core craft, not adjacent skills.Multi-country HR Ops experience strongly preferred but not essential, ideally across some combination of the US, UK, Australia/NZ, Canada, and the Philippines.Proven ability to redesign operational processes from the ground up rather than incrementally improve them, with a clear bias toward automation over headcount.Working knowledge of US benefits administration, including open enrollment, carrier management, and compliance (ACA, ERISA basics).Working knowledge of HR compliance across multiple jurisdictions, with the judgment to know when AI can own a compliance task and when a human must.Data fluency: you build operational dashboards, you read funnel metrics natively, and you use AI to go deeper and faster than the tools alone allow.A systems thinker who can hold the full operational picture across People Ops, TA, and Benefits simultaneously, and design how they interlock.Player-coach mindset: senior enough to operate independently, willing to build and ship the work yourself, with the trajectory and appetite to grow a pillar as we scale.Unquestioned integrity, high EQ, and discretion with sensitive employee and candidate data.Genuine excitement about where AI is taking the People function, and a strong point of view on what an AI-native HR operation should look like.Why work at Karbon?Gain global experience across the USA, Australia, New Zealand, UK, Canada and the PhilippinesExcellent benefits package including:Paid Flexible Time Off with an encouraged 3 weeks use per yearCompany paid medical for you and eligible spouse/partner and dependentsCompany paid dental and vision and eligible spouse/partner and dependentsFully company funded short and long term disabilityFully company paid life insurance401(k) with company matchingFlexible Spending AccountUp to 8 weeks paid parental leaveWork-from-home stipendWork with (and learn from) an experienced, high-performing teamA collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedbackBe part of a fast-growing company that firmly believes in promoting high performers from withinAs we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.
Similar jobs
-
Loading similar jobs...