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Roles
Compensation
USD 40000 - 150000
Senior Software Engineer: $100k-$150k. Quality Assurance: $45k-$70k. Sales and Marketing: $45k-$75k. Customer Service Representative: $40k-$55k. All roles are full-time.
- Salary period
- yearly
- Location basis
- US dollars (annual)
Tech stack
Required
Nice to have
Location
Burlingame, CA
Work setup
- Employment
- full-time
- Level
- Senior
- Remote policy
- Onsite (Burlingame, CA)
- Remote scope
- onsite
Role details
Responsibilities
- Build core product features, improve platform stability and performance, and help shape technical direction.
- Test retailer workflows across inventory, pricing, buylist, ecommerce, and POS tools.
- Reproduce issues, write clear bug reports, run regression checks, and work closely with product, engineering, and support.
- Run product demos, follow up with interested stores, research good-fit retailers, and help build outbound campaigns and messaging.
- Help stores use Storepass successfully through email, chat, and phone support.
- Troubleshoot product issues, document customer feedback, and work with the product team to improve the experience.
- Design, develop, and maintain key features of the Storepass platform
- Collaborate with the CEO and other team members to define the product roadmap and architecture
- Ensure scalability, performance, and security across all parts of the platform
- Identify, troubleshoot, and resolve technical issues promptly
- Write clean, maintainable, and testable code
- Mentor and guide junior developers as the team grows
- Contribute to strategic decisions around product development, tech stack, and infrastructure
- Assist customers via email, chat, and phone
- Resolve issues in a timely and effective manner
- Document customer interactions and feedback
- Collaborate with the product team to improve user experience
- Test new and updated Storepass features across retailer workflows, including inventory, pricing, buylist, ecommerce, and point-of-sale tools
- Create clear bug reports with reproduction steps, screenshots, expected behavior, and customer impact
- Run regression checks before releases and help verify fixes after engineering changes
- Document edge cases and common workflows so the team can ship with more confidence
- Collaborate with support and engineering to investigate customer-reported issues
- Help improve internal QA processes as the product and team grow
- Run Storepass demos for prospective stores and explain how the platform supports their inventory, pricing, ecommerce, and buylist workflows
- Follow up with demo leads, answer questions, and help stores understand next steps
- Research and contact stores that may be a good fit for Storepass
- Maintain organized notes on prospects, conversations, objections, and follow-up tasks
- Help develop outbound campaigns, messaging, and experiments for reaching more game stores
- Share feedback from sales conversations with product, support, and leadership
Application
Apply via https://storepass.co/jobs.
- Email subject
- New Position Inquiry
- Portfolio
- unclear
- GitHub
- unclear
- Cover letter
- unclear
- Apply flow
- external
- Canonical URL
- https://storepass.co/jobs
Company context
- Product
- ecommerce, inventory, pricing, buylist, and store operations tools for retailers
- Industry
- SaaS
Contact
trent
trent@storepass.co
Description
Storepass is a profitable SaaS company helping game stores sell Pokemon cards, TCGs, board games, and related inventory online. We build ecommerce, inventory, pricing, buylist, and store operations tools for retailers, including integrations with platforms like Shopify and BigCommerce. Open roles: Senior Software Engineer — $100k-$150k Build core product features, improve platform stability and performance, and help shape technical direction. Stack: Node.js, Express.js, React, MongoDB. Quality Assurance — $45k-$70k Test retailer workflows across inventory, pricing, buylist, ecommerce, and POS tools. Reproduce issues, write clear bug reports, run regression checks, and work closely with product, engineering, and support. Sales and Marketing — $45k-$75k Run product demos, follow up with interested stores, research good-fit retailers, and help build outbound campaigns and messaging. Customer Service Representative — $40k-$55k Help stores use Storepass successfully through email, chat, and phone support. Troubleshoot product issues, document customer feedback, and work with the product team to improve the experience. We’re especially interested in people who like small teams, high ownership, ecommerce, retail workflows, and trading card games. Apply: https://storepass.co/jobs Email: trent@storepass.co
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