View on Remote OK
Roles
Compensation
100000 - 150000
100000 - 150000
- Salary period
- yearly
Tech stack
Required
Nice to have
Location
Remote
Work setup
- Employment
- full-time
- Level
- Mid-level
- Remote policy
- Remote (Remote OK).
- Remote scope
- unclear
Role details
Responsibilities
- Become an expert in the Rescale platform and its application to customer workflows.
- Deliver deep technological solutions and support related to some of Rescale’s most powerful features.
- Publish, manage and optimize complex HPC software for our most demanding customers.
- Develop and implement processes and best practices associated with HPC services and support.
- Advocate customer needs internally and working collaboratively with the sales, product and engineering teams to achieve customer success goals and contribute to overall company objectives.
- Actively work with the customer support team to ensure customer value realization is improved through every interaction to drive increased customer satisfaction and retention.
- Identify opportunities for increased productivity through automation and tools and implement these solutions.
- Design and improve processes to drive customer satisfaction by consistently meeting or exceeding commitments to customers and improving quality of deliverables.
- Provide technical support to our customers, independent software vendors and strategic partners.
- Solve various problems related to the software customers are running on Rescale, requiring a high level of knowledge of the software and an in-depth knowledge of the environment the software runs in.
- Maintain the software available on Rescale, including installing and benchmarking the software, and optimizing the software’s performance for the environment it runs in.
Requirements
- 2+ years experience with HPC Systems and HPC Applications.
- Experience with Linux/Unix and Windows operating system environments.
- Experience with scripting languages like Bash and Python.
- Interest in cloud computing platforms such as AWS, Azure or Google Cloud.
- General awareness of HPC, schedulers, MPI, containers, kubernetes, and GPU computing.
- Introductory exposure to scientific computing libraries and tools like OpenMP and CUDA.
- Experience applying AI-assisted workflows as part of the software development lifecycle — using AI agents, code generation, and automation as multipliers for engineering velocity and quality.
- Basic understanding of at least one CAE discipline (CFD, FEA, EDA, ML/AI, Molecular Dynamics, Weather Forecasting, Optics, etc.).
- Ability to collaborate with diverse stakeholders across IT, engineering, and R&D.
- A self-starter eager to learn and support project success in cross-team environments.
- Technical aptitude to learn the product and platform experience and customer journey within the high-performance computing and enterprise PaaS environment.
- Excellent verbal and written communication skills to interact with colleagues and cross-functional teams and third parties.
- BS/BA degree in Engineering, Computer Science, or related field
Application
Please mention the word **DOTE** and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx).
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- not required
- Apply flow
- ats
Company context
Unlock faster innovation across industries by transforming how products are developed through intelligent automation, applied AI, data management, and integration of engineering and R&D applications.
- Product
- Digital engineering platform for HPC applications and customer workflows
- Industry
- Engineering and scientific discovery (digital engineering / HPC services)
Description
Rescale is pioneering the future of engineering and scientific discovery. As the leader in digital engineering, we’re transforming how products are developed—through intelligent automation, applied AI, data management, and the integration of the world’s largest network of engineering and R&D applications. We are seeking an HPC Engineer to join our team. In this role you will: - Become an expert in the Rescale platform and its application to customer workflows. - Deliver deep technological solutions and support related to some of Rescale’s most powerful features. - Publish, manage and optimize complex HPC software for demanding customers. - Develop and implement processes and best practices associated with HPC services and support. - Advocate customer needs internally and collaborate with sales, product and engineering teams to achieve customer success goals. - Work with the customer support team to improve customer value realization and drive customer satisfaction and retention. - Identify opportunities for increased productivity through automation and tools and implement solutions. - Design and improve processes to drive customer satisfaction by consistently meeting or exceeding commitments and improving quality of deliverables. - Provide technical support to customers, independent software vendors and strategic partners. - Solve various problems related to the software customers are running on Rescale, requiring knowledge of the software and the environment it runs in. - Maintain software available on Rescale, including installing and benchmarking software, and optimizing performance for the environment it runs in. What we’re looking for: - 2+ years experience with HPC Systems and HPC Applications. - Experience with Linux/Unix and Windows operating system environments. - Experience with scripting languages like Bash and Python. - Interest in cloud computing platforms such as AWS, Azure or Google Cloud. - General awareness of HPC, schedulers, MPI, containers, Kubernetes, and GPU computing. - Introductory exposure to scientific computing libraries and tools like OpenMP and CUDA. - Experience applying AI-assisted workflows using AI agents, code generation, and automation. - Basic understanding of at least one CAE discipline (CFD, FEA, EDA, ML/AI, Molecular Dynamics, Weather Forecasting, Optics, etc.). - Ability to collaborate across IT, engineering, and R&D. - Self-starter eager to learn and support project success. - Technical aptitude to learn the product and platform experience and customer journey within high-performance computing and enterprise PaaS environment. - Excellent verbal and written communication. - BS/BA degree in Engineering, Computer Science, or related field. Application note: Please mention the word **DOTE** and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx).
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