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Posted 2 weeks, 2 days ago

Accor

Houseperson

Roles

Compensation

ALL Heartist Membership (discounts on accommodation and food & beverage worldwide); Family & Friends Discounts; Accor Live Limitless (ALL) loyalty program (earn status & reward points); Learn Your Way (career development/training via Accor Academy and Typsy); Build Your Network; Worldwide Opportunities; inclusive workplace.

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  • ALL Heartist Membership (discounts on accommodation and food & beverage worldwide)
  • Family & Friends Discounts
  • Accor Live Limitless (ALL) Loyalty Program (earn status & reward points)
  • Learn Your Way (career development with access to Accor Academy and Typsy)
  • Build Your Network (more than 300,000 Accor professionals globally)
  • Worldwide Opportunities (over 400 hotels in the Pacific and more than 5,000 across 110 countries)
  • Inclusive workplace

Tech stack

Location

Trevallyn

Work setup

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Remote (Source: Remote OK; Work arrangement: Remote).
timezone-limited

Role details

  • Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
  • Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
  • Gather used linens from guest rooms and transport to the designated appropriate area
  • Assist with cleaning guest rooms and public area spaces are requested
  • Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues
  • Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features
  • Warm and welcoming communication style
  • Eye for detail and efficient time management
  • Physical role involving navigating the property, using staircases and pushing heavy trollies and equipment
  • Ability to collaborate with colleagues from various backgrounds
  • Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Application

APPLY NOW. Please mention the word IMPECCABLE and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx).

not required
not required
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ats

Company context

Accor is inclusive and helps people grow and learn, imagining tomorrow's hospitality.

Hotel accommodation and hospitality services (Mantra Charles / Accor).
Hospitality
Over 5,000 hotels across 110 countries (as stated).
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Description

Join Our Team at Mantra Charles - Where Hospitality Meets Excellence! Nestled in the heart of Launceston, Tasmania’s vibrant cultural and gastronomic hub, Mantra Charles is more than just a hotel—it’s an experience. Offering a range of accommodation options with hotel rooms, studios and one-bedroom apartments, meeting and event spaces, as well as the best in Tasmanian cuisine at The Charles Restaurant. Purpose As a Houseperson, you are a key player in our Housekeeping Team! You will be in constant motion, zipping around to assist our room and public area attendants with a flair for being everyone's go-to helper. Delivering requested items to guests' rooms, ensuring our room attendants have a steady supply of linens, towels, and amenities, and handling the collection of used linens for laundering are some key tasks of the role. Your flexibility and willingness to help make you an essential part of our team, ensuring a smooth and enjoyable experience for our guests. Primary Responsibilities Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner Gather used linens from guest rooms and transport to the designated appropriate area Assist with cleaning guest rooms and public area spaces are requested Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features Skills And Experience Your communication style is warm and welcoming where guests and team members alike feel right at home around you! You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks You enjoy a physical role, navigating the property may involve using internal and external staircases, open pathways and pushing heavy trollies and equipment You embrace collaborating with colleagues from various background Reliable transportation and availability to work a variety of shifts including weekends and public holidays

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