creative operations Jobs - June 2026

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Pencil

Source: Remote OK

Director Customer Success

Posted 3 weeks ago

At Pencil, the Director, Customer Success leads a strategic enterprise partnership with Target’s North American business. Own the end-to-end senior post-sale relationship, oversee a cross-functional account pod (Customer Success, Technical Solutions, Producti…

Roles

Director Customer Success

Tech stack

SaaS customer support Go Generative AI enterprise workflow platforms marketing technology creative operations embedded systems Excel

Location

New York, New York, United States

Compensation

25 days PTO plus public holidays (Flexible Time Off scheme), health insurance/private medical cover, monthly stipend towards cellphone bills, enhanced parental leave policies, access to Pencil office in The Shard (London) and SoHo (NYC for eligible employees), flexible working hours.