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Roles
Compensation
USD 85000 - 125000
$85,000 – $125,000 annual salary + equity. Additional benefits include 100% coverage for health, dental, and vision, 401(k), in-office snacks/drinks/daily lunches and dinners, and flexible PTO.
- Salary period
- yearly
- Equity
- Equity (amount not specified)
Benefits
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO
Location
New York, New York, United States
Work setup
- Employment
- full-time
- Level
- Senior
- Remote policy
- Remote. Must be able to work Pacific Time (PST) hours.
- Remote scope
- timezone-limited
- Timezones
- Pacific Time (PST) hours
Role details
Responsibilities
- Serve as the primary liaison between Finch, attorneys, and clients
- Maintain proactive communication with clients throughout treatment and the case lifecycle
- Provide detailed case status reports and updates to attorneys and firms
- Work with case managers, intake specialists, and demand reviewers to coordinate case progress
- Identify and resolve delays or issues before they affect outcomes
- Coordinate with the broader Legal Ops team to keep every case moving efficiently
- Anticipate and remove bottlenecks and ensure attorneys have case information
Requirements
- 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
- Bilingual in Spanish and English (preferred)
- Highly organized and detail-oriented
- Proactive in communication
- Able to work Pacific Time (PST) hours to support client needs
Application
Please mention the word RIGHTLY and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx).
- Portfolio
- unclear
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- external
Company context
upholding justice and protecting people in the workplace; fostering a safe, inclusive, and equitable environment
- Product
- legal operations / law firm services
- Industry
- legal
Description
Lead Paralegals own attorney relationships, client communications, and the smooth progression of cases from sign-up to resolution. Serve as the primary point of contact for both firms and clients, coordinating with the broader Legal Ops team to keep every case moving efficiently while ensuring the client experience is exceptional. Provide regular updates, anticipate and remove bottlenecks, and ensure attorneys always have case information at their fingertips. You Will: - Serve as the primary liaison between Finch, attorneys, and clients - Maintain proactive communication with clients throughout treatment and the case lifecycle - Provide detailed case status reports and updates to attorneys and firms - Work with case managers, intake specialists, and demand reviewers to coordinate case progress - Identify and resolve delays or issues before they affect outcomes Your Team: Legal Operations is responsible for delivering exceptional outcomes for law firm partners and injured clients with precision, speed & care. You Might Be a Fit if You: - Have 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work - Are bilingual in Spanish and English (preferred) - Are highly organized, detail-oriented, and proactive in communication - Can build trust quickly with attorneys and clients - Understand the importance of both client experience and case velocity - Are able to work Pacific Time (PST) hours to support client needs Compensation and benefits are listed in the post. Applicants must mention the word RIGHTLY and tag RMTM4LjIwMS4xMjYuMTgx when applying.
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