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Open role
Source: Remote OK
Customer Support Specialist
Posted 1 week ago
Type: Full time Resource Guru is a fully remote team helping busy teams stay on track with scheduling software. The Customer Support Specialist role focuses on delivering fast, clear, thoughtful, genuinely helpful support to customers, primarily via email, t…
Location
Greater London
Work setup
full-time · Remote role for people based in the UK or Canada (Atlantic Time Zone only) with regular overlap with the UK team for training, collaboration, and handovers; otherwise working hours depend on location and agreed coverage.
Compensation
Location-dependent salary plus share options. UK: £30,000–£35,000 GBP; Canada: CAD $48,000–$57,000. Share options included; other benefits include stock options, 30 days paid holiday, holiday over Dec 24–Jan 1, home office contribution, training allowance (£3,000), pension contribution, monthly health & wellbeing contribution (£100).
Benefits
Stock options / share options, Work from anywhere; co-working space provided if necessary, 30 days paid holiday + Dec 24 – Jan 1 company holiday