View on Remote OK
Roles
Tech stack
Required
Location
Guayama
Work setup
- Employment
- full-time
- Level
- Mid-level
- Remote policy
- Remote OK; Work arrangement: Remote. Role appears to require store operational presence (standing/walking up to 100% of working time; use of store equipment), but posting states Remote work arrangement.
- Remote scope
- unclear
Role details
Responsibilities
- Responsible for the management and supervision of all areas assigned by the Store Manager
- Follow policies regarding Customers, Associates and merchandising
- Learn all phases of Store operations
- In the absence of the Store Manager, lead the entire operation of the Store to ensure Company standards and best practices are met
- Lead Company best practices and maximize productivity
- Assist in analysis of Store reports to evaluate controllable expenses and overall Store performance
- Communicate variances to Company standards to the Store Manager
- Ensure proper scheduling of Associates to meet business objectives
- Ensure compliance with State, Local and Federal regulations
- Ensure scheduling and completion of Associate cleaning tasks throughout the store, including restrooms
- Accept special assignments as directed by Leadership
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed
- Assist in recruiting, hiring, training and developing non-exempt Associates
- Ensure compliance of Ross personnel policies and procedures
- Assist with Associate Relations issues by communicating incidents to Store Manager or District Manager
- Assist in the management and continuous monitoring of actual expenditures to be within budget
- Control payroll hours to plan and adjust to current business trends
- Practice safe behaviors and ensure Associates understand and can execute emergency operating procedures
- Maintain adherence to Company safety policies and ensure safety of Associates and Customers
- Facilitate monthly safety meetings
- Treat Customers, Associates, and other leaders with respect; demonstrate courtesy, friendliness and professionalism
- Recognize Associates using Company recognition programs
- Execute Customer service programs and Merchandise Presentation programs through Associate training and program supervision
- Supervise and coach Retail Associates at registers, Customer Service desk, fitting rooms, sales floor
- Represent and support the Company brand; maintain and reinforce professional appearance and Dress Code
- Maintain store cleanliness and housekeeping
- Manage merchandise processing to sales floor within expected timeframe; ensure recovery, sizing and markdowns per Company standards
- Ensure merchandise is presented and organized per Company merchandising guidelines
- Assist with training Associates on Loss Prevention awareness and Store shortage goals
- Demonstrate integrity and honesty; safeguard confidential information, cash and credit card information and merchandise
- Comply with Loss Prevention Awareness Program and lead store loss prevention via customer service presence and engagement
- Assist in annual inventory process including preparation and execution of inventory guidelines
- Monitor mark-out-of-stock policy
- Ensure Public View Monitor (PVM) system is maintained properly
Requirements
- Two or more years of Store or Assistant Store Manager experience in a retail environment
- Ability to supervise, motivate and communicate positively to Store Associates at all levels
- Ability to handle multiple tasks, prioritize tasks, give direction and follow through to completion
- Ability to set priorities and exercise independent judgment
- Maintain high quality of Customer service
- Fluency in English
- Ability to work evenings and weekends
- Ability to perform basic mathematical calculations commonly used in retail environments
- Ability to use all Store equipment, including PDTs, registers and PC as required
- Ability to spend up to 100% of working time standing, walking, and moving around the Store
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
- Ability to occasionally push, pull and lift more than 25 lbs
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies
Application
Please mention the word **JUBILANTLY** and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- unclear
Company context
- Product
- Off-price retail; retail store operations
- Industry
- Retail
- HQ
- Dublin, CA
- Size
- over 2,200 stores
Description
Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,200 stores... General Purpose: Responsible for the management and supervision of all areas assigned by the Store Manager; responsible for learning all phases of Store operations; in the absence of the Store Manager, leads the entire operation of the Store to ensure Company standards and best practices are met. Essential Functions: leads Company best practices; assists in analysis of Store reports; communicates variances to standards; ensures proper scheduling of Associates; ensures compliance with State, Local and Federal regulations; ensures scheduling and completion of Associate cleaning tasks; responsible for payroll administration (daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and payroll reporting); assists in recruiting, hiring, training, and developing non-exempt Associates; assists with Associate Relations issues; assists in expense control and monitoring expenditures within budget; maintains a safe and secure environment and executes emergency operating procedures; facilitates monthly safety meetings; provides customer service and coaches Associates; represents and supports the Company brand; manages store housekeeping; ensures merchandise processing, recovery, sizing, markdowns, and in-store marketing per guidelines; assists with loss prevention awareness and annual inventory process; monitors mark-out-of-stock policy; ensures Public View Monitor (PVM) system is maintained properly. Qualifications: two or more years of Store or Assistant Store Manager experience in a retail environment; ability to supervise, motivate and communicate; ability to handle multiple tasks and prioritize; set priorities and exercise independent judgment; maintain high quality customer service; fluency in English; ability to work evenings and weekends; ability to perform basic mathematical calculations; physical requirements include using store equipment (PDTs, registers, PC) and standing/walking up to 100% of working time and occasional lifting/pushing/pulling over 25 lbs. Supervisory responsibilities: direct supervision of all non-exempt Associates.
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