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Posted 6 years, 7 months ago

SerpApi

Customer Success Specialist

Roles

Compensation

USD 52000

$52k 1099

Tech stack

Location

Austin, TX

Work setup

Full-time Employee
Mid-level

Contact

Julien

julien _AT_ serpapi.com

Description

SerpApi is a real time API to access search engine results. We solve the issues of having to rent proxies, solving captchas, and JSON parsing in an easy to use and integrate API for our customers. Our mission is to make the most extensive map of all search data from all engines. Accessible via an easy to use, well thought, and carefully crafted API. We value transparency tremendously. Both internally and externally. We are looking for a Customer Success Specialist that can help show some love to our customers. Main tasks are interacting with customers, helping them solve issues they encounter, open tickets on GitHub if it's not solvable, invoicing, reaching out and following up, and light sales. Experience in customer support, sales, programming, Ruby, Javascript, proxies, APIs, SaaS, B2B, or Browser Automation are definitely pulses.

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